Frequently Asked Questions

Q. What is BookIstanbulApartments?

Q. How do I find the most suitable apartment for my stay?

Q. How do I make a booking?

Q. Do I pay bookistanbulapartments.com anything?

Q. How do I pay for the booking I made at bookistanbulapartments.com?

Q. Is it possible to pay the balance before arriving in Istanbul?

Q. What kind of credit cards are accepted?

Q. What does the apartment provider do with my credit card details?

Q. Is a deposit required?

Q. Is it possible to pay the rental balance and deposit in cash rather than with a credit card?

Q. Where can I find the terms and conditions of the apartment provider?

Q. How do I alter an existing booking?

Q. How do I cancel an existing reservation?

Q. What will happen if I do not use the apartment and fail to cancel the booking?

Q. What standard of service can I expect from bookistanbulapartments.com?

Q. How do I check in?

Q: What are the check-in and check-out times?

Q. What are the seasonal rate periods on bookistanbulapartments.com?

Q. Is the rate per person or per apartment?

Q. Are there any other additional charges or taxes involved?

Q. Is breakfast included in the rate?

Q. Are there any child fees?

Q. Are baby beds or cots available?

Q. Do apartment providers have minimum age requirements?

Q. Is parking included in the price?

Q. Is there somewhere I can drop my bags if I arrive earlier than the agreed check-in time?

Q. Were can I find additional information about Istanbul?

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European phone number +31.880.313.199
American phone number +1.347.748.1238